Community Support Program (CSP)

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This program strives to instill wellness to individuals living in the community.

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About this program

The Community Support Program (CSP) assists individuals with mental health issues in achieving and sustaining the highest quality of life consistent with their abilities, needs, personal ambitions, and available resources. The program strives to instill wellness to individuals living in the community.

The Community Rehabilitation Treatment (CRT) Client Handbook from the Department of Mental Health (DMH).

To ensure that individuals in the CSP program are treated with dignity and respect, provided opportunities to work, learn, have recreational opportunities, and live in the community based on their personal choices
To ensure that services provided are individualized and emphasize health, wellness, and recovery
To ensure wherever possible, services be used that are based on evidence-based treatment models
To ensure that treatment goals are directed by the individual
To teach individuals how to handle the stressors they face in life
To minimize the usage of psychiatric hospitalizations
To minimize the usage of involuntary treatment, either in the inpatient or outpatient settings
To identify all diagnoses, both mental illness and substance use, and to treat both concurrently and within the same treatment team
To provide an understanding of mental illness, of medications, and of feelings
To support individuals in gaining self-confidence to improve their living situation

The Community Support Program serves adults, 18 years and older, who meet the specific eligibility criteria set forth by the Vermont Department of Mental Health. The criteria must be met in three categories: diagnostic criteria, recent treatment history and level of impaired role functioning. Although persons with a primary diagnosis of Developmental Disability, head injuries, Alzheimer’s disease, or Organic Brain Syndrome frequently have similar treatment needs, they are not included in this definition.

Most clinical services are available to all clients in the CSP Program if they are clinically indicated by the individualized service plan developed in collaboration between the client and the treatment team. All CSP clients, regardless of need, are assigned to a primary case manager and are seen at least yearly by a member of the medical team.

Case Management, Outreach

Community-based supports
Social support services/socialization skills
Assistance with activities of daily living
Community integration
Assistance with accessing medical and dental services

Service Planning and Coordination

Assistance with acquiring benefits and the application process
Payeeship services
Housing support services
Difficulty of Care Program and Wellness

Recovery and Wellness Groups

Women’s group, writing group, art group, cooking group, health and nutrition group, fitness group, gardening group, walking group

Additional Services

Psychiatric Evaluation, Medication Review and Monitoring
Individual Counseling
Peer Supports
Emergency Services

Integrated Dual Diagnosis Treatment: Individual and Group
Dialectical Behavioral Treatment Programming
Recovery Oriented Cognitive Therapy (CT-R)
Tobacco Treatment Specialist (TTS) programming
Individual Placement and Supports (IPS) model for Vocational Services
Eye Movement Desensitization and Reprocessing (EMDR)
Cognitive Behavioral Therapy (CBT)

Vocational Services

The agency’s Supported Employment program uses an evidence-based Individual Placement and Support (IPS) model, focusing on the strengths, talents, skills and preferences of adults within our Community Support Program. Using this concept, Vocational Staff works with clients to identify, achieve, and maintain goals, including paid employment. Vocational services offered to CSP consumers include:

Assistance with preparing for employment
Assistance with accessing educational & training segues to work opportunities
Aid with job development
Collaboration with community businesses & employers
Benefits counseling to understand how earned wages affect benefit grant amounts
Assistance with on-going job support

Wellness Program

The Community Support Program (CSP) program embraces the philosophy that physical health is an important component of overall health. Clients are encouraged to engage in activities that promote physical as well as mental health. All members of the CSP team work to assist clients to identify measures to decrease physical risk factors and to engage in activities that promote physical health.

Within the CSP Wellness Program there are four levels of care: individual, group, program and community.

The program has a designated nurse who works to promote physical health on 4 levels:

1. On an individual level:

Personalized health coaching
Diet and exercise planning
Wellness plan development
Social integration in the community

2. On A Group Level:

Social integration fitness groups- VTC, walking group
Health and nutritional support
Smoking cessation supports

3. On A Program Level:

Coordination of Wellness Plan with Case Managers and support staff
Provide education on health issues
Assist in coordinating health activities.

4. On A Community Level:

Coordination with other heath care providers in the community
Advocate for client to promote wellness
Communicate regarding health needs of clients
Foster an integrated approach to wellness for CSP clients.

Memorial Garden

The memorial garden at 24 South Main Street in Randolph, began many years ago as a way to remember clients and friends that are no longer with us. Every year a ceremony is held to remember those that have passed and commemorate their lasting impacts on lives in the community. The ceremony is an open space for all clients, family, staff and community members who wish to join.

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Community Support Program (CSP)

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