Community Support Program (CSP)

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This program strives to instill wellness to individuals living in the community. 

About this program

The Community Support Program (CSP) assists individuals with mental health issues in achieving and sustaining the highest quality of life consistent with their abilities, needs, personal ambitions, and available resources. The program strives to instill wellness to individuals living in the community. 

The Community Rehabilitation Treatment (CRT) Client Handbook from the Department of Mental Health (DMH).

  • To ensure that individuals in the CSP program are treated with dignity and respect, provided opportunities to work, learn, have recreational opportunities, and live in the community based on their personal choices
  • To ensure that services provided are individualized and emphasize health, wellness, and recovery
  • To ensure wherever possible, services be used that are based on evidence-based treatment models
  • To ensure that treatment goals are directed by the individual
  • To teach individuals how to handle the stressors they face in life
  • To minimize the usage of psychiatric hospitalizations
  • To minimize the usage of involuntary treatment, either in the inpatient or outpatient settings
  • To identify all diagnoses, both mental illness and substance use, and to treat both concurrently and within the same treatment team
  • To provide an understanding of mental illness, of medications, and of feelings
  • To support individuals in gaining self-confidence to improve their living situation

The Community Support Program serves adults, 18 years and older, who meet the specific eligibility criteria set forth by the Vermont Department of Mental Health. The criteria must be met in three categories: diagnostic criteria, recent treatment history and level of impaired role functioning. Although persons with a primary diagnosis of Developmental Disability, head injuries, Alzheimer’s disease, or Organic Brain Syndrome frequently have similar treatment needs, they are not included in this definition.

Most clinical services are available to all clients in the CSP Program if they are clinically indicated by the individualized service plan developed in collaboration between the client and the treatment team. All CSP clients, regardless of need, are assigned to a primary case manager and are seen at least yearly by a member of the medical team.

Case Management, Outreach

  • Community-based supports
  • Social support services/socialization skills
  • Assistance with activities of daily living
  • Community integration
  • Assistance with accessing medical and dental services

Service Planning and Coordination

  • Assistance with acquiring benefits and the application process
  • Payeeship services
  • Housing support services
  • Difficulty of Care Program and Wellness

Recovery and Wellness Groups

  • Women’s group, writing group, art group, cooking group, health and nutrition group, fitness group, gardening group, walking group

Additional Services

  • Psychiatric Evaluation, Medication Review and Monitoring
  • Individual Counseling
  • Peer Supports
  • Emergency Services
  • Integrated Dual Diagnosis Treatment: Individual and Group
  • Dialectical Behavioral Treatment Programming
  • Recovery Oriented Cognitive Therapy (CT-R)
  • Tobacco Treatment Specialist (TTS) programming
  • Individual Placement and Supports (IPS) model for Vocational Services
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT)

Vocational Services

The agency’s Supported Employment program uses an evidence-based Individual Placement and Support (IPS) model, focusing on the strengths, talents, skills and preferences of adults within our Community Support Program. Using this concept, Vocational Staff works with clients to identify, achieve, and maintain goals, including paid employment. Vocational services offered to CSP consumers include:

  • Assistance with preparing for employment
  • Assistance with accessing educational & training segues to work opportunities
  • Aid with job development
  • Collaboration with community businesses & employers
  • Benefits counseling to understand how earned wages affect benefit grant amounts
  • Assistance with on-going job support

Wellness Program

The Community Support Program (CSP) program embraces the philosophy that physical health is an important component of overall health. Clients are encouraged to engage in activities that promote physical as well as mental health. All members of the CSP team work to assist clients to identify measures to decrease physical risk factors and to engage in activities that promote physical health.

Within the CSP Wellness Program there are four levels of care: individual, group, program and community.

The program has a designated nurse who works to promote physical health on 4 levels:

1. On an individual level:

  • Personalized health coaching
  • Diet and exercise planning
  • Wellness plan development
  • Social integration in the community

2. On A Group Level:

  • Social integration fitness groups- VTC, walking group
  • Health and nutritional support
  • Smoking cessation supports

3. On A Program Level:

  • Coordination of Wellness Plan with Case Managers and support staff
  • Provide education on health issues
  • Assist in coordinating health activities.

4. On A Community Level:

  • Coordination with other heath care providers in the community
  • Advocate for client to promote wellness
  • Communicate regarding health needs of clients
  • Foster an integrated approach to wellness for CSP clients.

Memorial Garden

The memorial garden at 24 South Main Street in Randolph, began many years ago as a way to remember clients and friends that are no longer with us. Every year a ceremony is held to remember those that have passed and commemorate their lasting impacts on lives in the community. The ceremony is an open space for all clients, family, staff and community members who wish to join.

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