Certified Community Behavioral Health Clinic (CCBHC)

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Increasing access to comprehensive mental health and addiction treatment, resources, and services. We are committed to working with you to identify your strengths and help you build a more healthy and happy life. 


Clara Martin Center’s Certified Community Behavioral Health Clinic (CCBHC) focus is on mental health and substance use disorder needs.  A qualified and caring team of professionals working to provide a comprehensive range of outpatient, person-centered, and trauma-informed care services for adults and children with complex needs while working with primary care physicians and other providers and community partners for care continuity. 

We are working to expand quality healthcare to anyone without insurance and those underinsured throughout Orange County and the greater Upper Valley.  We will not turn anyone away.

For assistance, please call: 1-802-728-4466 ext. 468

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In 2014, the Protecting Access to Medicare Act (H.R. 4302) passed in Congress.  Section 223 of the legislation establishes a Certified Community Behavioral Health Clinics (CCBHC) program to improve mental health services in select states. It establishes clear definitions and service guidelines for CCBHCs, creating a common definition for high-quality, accessible, and comprehensive care. It also outlines two new payment models to improve reimbursements by using costs of services provided rather than fee schedules.

The CCBHC is designed to:

  • Provide a comprehensive array of services to help improve access to physical and behavioral health services
  • Help stabilize people in crisis
  • Provide the necessary treatment for those with the most serious, complex mental illnesses and addictions
  • Integrated additional, innovative services
  • Ensure a person-centered approach to care that emphasizes a welcoming environment, recovery, wellness, trauma-informed care, and the integration of physical and behavioral health services

While focusing on the whole person, those who seek services will have a team to manage their healthcare needs and to connect individuals and families to supports and resources that address medical, housing, employment, and other important needs.

  • Crisis mental health services
  • Screening, assessment, and diagnosis
  • Patient-centered treatment planning
  • Outpatient clinic primary care screening and monitoring
  • Targeted case management
  • Psychiatric rehabilitation services
  • Peer support, counseling, and family support
  • Intensive mental health care for those in the military and  veterans

How to Access Services

Do you need help?  

Please call us at 1-802-728-4466 ext. 468

Many of the services we offer can be accessed or delivered to you at home, at school, or elsewhere in the community.

Appointments are not required but are encouraged.

No health insurance? Experiencing financial hardship? No problem. We serve anyone in need of care, regardless of ability to pay.  We have a sliding fee available for clients who are not insured, based on income and dependents.

Frequently Asked Questions

Have questions on what to expect when using one of our services? Check out a few of our commonly asked questions and their answers. If you still need further assistance, you can always email us or call us at (802) 728-4466 for more information.

Individual and group therapy, case management, peer support services, primary care screening referrals, crisis services, psychiatric services, and family support.

We work with individuals and families of all ages. We have programs for children, families, transition aged youth, adults and the elderly.

If you are interested in CMC services, you can call (802) 728-4466 or walk in and speak to one of our access specialists. We also offer 24-hr emergency services at (800) 639-6360

That’s ok! Here at CMC we work with individuals to help eliminate as many barriers to care as possible, including cost. CMC has a sliding fee scale and fee waiver program for eligible individuals. No one will be turned away due to a lack of ability to pay. 

We have multiple locations in Randolph, Bradford, Chelsea and Wilder to ensure distance is not a barrier to care and based on need, have staff that can provide services in your home or in the community. Please call (802) 728-4466 to speak with an access specialist to find the CMC location closest to you.

All locations have ADA access points, and we can also work with those who prefer remote services.

We work with Translation Line and/or AAVL to provide translation services. Please inform the access specialist you are working with that you would like a translator.

Experiencing a Crisis?

Clara Martin Center is here to help! If you are in immediate threat, please reach out to the Helpline where you can receive 24-hour support.