CMC’s COVID-19 letter to Clients

Dear Client:

With flu season upon us, The Clara Martin Center is taking measures to make sure the agency, its staff and clients, remain as healthy as possible. We wanted to inform you of some of the planning efforts underway and ask your help in assisting us with some of these measures.

1. Please stay home if you have a fever, cough, or symptoms or respiratory illness. It is recommended that you stay home for 24 hours after your fever is gone. If you have a specific question or need, you can talk with your physician or clinician by phone. In the case of a mental health emergency, please call the emergency number at 1-800-639-6360. During our appointment reminder phone calls, we may remind you to stay home if you are sick and we will support you in rescheduling your appointment. We may also be able to provide support by phone if requested. If you come into the agency and it is apparent that you are sick, we may ask you to reschedule your appointment, go home, and get some rest.
2. Wash your hands frequently. Signs are posted on proper hand washing and cough etiquette. Use tissues and discard them immediately.
3. Masks will be available to staff and clients upon request. Current recommendations are only to use a face mask if you are sick. You may ask for a mask if you are sick or have recently been sick.
4. Social Distancing: We have asked staff to maintain proper social distance during this flu season. We also recommend no shaking of hands for now.
5. Hand sanitizer dispensers: these are located at all of our sites. Please feel free to use them.
6. Self Care: Please take appropriate measures to ensure that you are properly prepared at home in the event of illness (plenty of food, liquids, medicine, etc.)
7. Toy boxes: We are eliminating toys from our waiting rooms to reduce the risk of spreading illness. Please feel free to bring toys or reading materials from home with you to your appointment.

Thank you for your cooperation in helping us do our best to provide you with a healthy place to seek mental health services. If you have any questions, please do not hesitate to talk to your case manager or clinician.